Which of the following expressions is informal?, a) I regret that, b) I take full responsibility for, c) My bad, d) I owe you an apology, What does the expression “My apologies” mean?, a) I forgive you, b) I’m sorry, c) I’m angry, d) It’s not my fault, Choose the most formal apology:, a) Oops! I didn’t mean to, b) My bad, c) I take full responsibility for, d) Sorry, When would you say “Oops! I didn’t mean to”?, a) When you make a big mistake at work, b) When you accidentally bump into someone, c) When you write an official email, d) When you forget a meeting, Which phrase would you use to apologize in a professional context?, a) I regret that, b) My bad, c) Oops!, d) Sorry, What is the meaning of “I owe you an apology”?, a) You should say sorry to me, b) I need to apologize to you, c) You owe me money, d) I don’t feel sorry, Which of these is an example of an informal apology?, a) I take full responsibility for, b) I regret that, c) My bad, d) I apologize for, Complete the sentence: “I forgot your birthday. __________.”, a) I take full responsibility for, b) My apologies, c) My bad, d) I regret that, Which of these is NOT an apology?, a) I’m terribly sorry for, b) Excuse me, c) I take full responsibility for, d) Congratulations!, When you say “I take full responsibility for”, you are…, a) Denying your mistake, b) Admitting your mistake, c) Blaming someone else, d) Making an excuse.

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