Hello, Mr. Smith ______ to another client right now., is talking, are talking, talking, talk, . I ______ a message while you are busy., am taking, is taking, are taking, take, They ______ a conference call at the moment., having, have, are having, is having, Please wait. She ______ your document now., checking, is checking, checks, are checking, Why ______ you speaking so quietly on the phone?, is, are, am, do, The manager ______ an important call right now., are making, make, is making, making, We ______ to the customer about the problem at the moment., talk, are talking, is talking, talking, I cannot answer now because I ______ to my boss., am speaking, speak, is speaking, are speaking, Listen! Somebody ______ on the office phone., talk, are talking, is talking, talking, The secretary ______ notes during the phone conversation., taking, take, is taking, are taking.

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