1) How many years has One Link been in the BPO industry? a) There are 8 years since One link was founded b) Since 8 years ago One link was founded c) There’s 8 years since One link was founded d) Since 8 years One link was founded 2) ¿Who is the founder of One link? a) Eduardo Salazar Who found an idea better than his last business b) Eduardo Salazar who found an idea most better than his last business c) Bill Bezoz who found a idea most better than his last business d) Ivan Doque Marquez who’s a better puppet than Dr Uribe 3) select the correct statement: a) One link is a company that started as ITO and BPO b) One link, LATAM y EE. UU.Together, they work with their partners to increase customer conversion rates. 4) What is the name of the founder of Callzilla? a) Neal Topf who managed to lead the BPO industry less bigger as Elon Moskt b) Neal Topf, who runs faster than your ex to apologize c) Neah Manson who work more efficiently than your president d) Neal Topf who managed to lead the BPO industry less hardly 5) What year was Callzilla founded? a) Since 15 years ago One link was founded the largest company in the world b) There are 16 years since callzilla was founded more older than One Link c) 16 years ago before Amazon was the largest in America d) in 2005 being the largest BPO company in America at that time 6) What is the headquarters and where was Callzilla founded? a) Bogotá where the quality of life is cheaper b) Soacha where is the best fritanga in colombia and the longest trancones in the country c) New york where quality of life is more expensive d) Toronto where it started as the smallest company in the entire country 7) How many offices does concentrix have in Bogota? a) 2 b) 3 c) 4 d) 6 8) In Concentrix, the banking financial services are more used than healthcare services a) True b) false 9) Select the correct sentence a) This year concetrix has won short awards b) This year concetrix has won a few awards c) This year concentrix have won a some awards d) This year concetrix have won low awards 10) Manpower group is the most important company in human talent solutions a) true b) False 11) What are the services offered by manpower group? a) Recruitment of personnel b) Trade marketing c) Payroll outsourcing d) All of the above 12) Select the correct sentence a) Manpower has many years of experience around the world, but few years of national experience. b) Manpower have much years of experience around the world, but any years of national experience. c) Manpower have many years of experience around the world, but few years of national experience. d) Manpower has much years of experience around the world, but some years of national experience. 13) How many locations does Atento have in the world? a) 22 b) 5 c) 14 d) none of the above 14) Atento arrived first in Colombia rather than in Argentina. a) True b) Flase 15) Does Atento provide services to any healthcare multinational? a) no, it only provides services to Telecommunications Multinationals. b) Health multinationals are part of Atento's client group. c) Atento does not provide any type of services d) None of the above 16) Amazone is a contact center company that has many employees around the world. An approximate number is: a) 300 Workers b) 8,500 workers c) 72 workers d) 7,500 workers 17) Some Amazon services a) Twitch b) Amazon prime video c) fire tv d) all of the above 18) What year was the company created? a) 1994 b) 2010 c) 1999 d) 1995 19) Sitel offers job oportunitties in different cities in Colombia . Which are? a) There are some cities: Barranquilla, Bogotá and Cali b) In cities like Cartagena, Palmira and Medellin c) There aren't any site in the cities in Colombia 20) How many call centers does Sitel have? a) Sitel has 140 call centers in 27 countries. b) Sitel has 80 call centers around on the world. c) Sitel has 200 call centers in Europe and south América. 21) how many language Sitel handles in its campaigns? a) 6 languages. b) 5 languages. c) 9 languages. d) 3 languages. 22) What is the biggest disadvantage of Sitel for people living in Bogotá? a) Sitel hasn't any disadvantages b) Sitel is farthest than Suba. c) One of the most disadvantages of Sitel is that only has two sites in Bogotá. d) One of the most disadvantages is that I is not there yet 23) If Sitel was founded in 1985 and Teleperformance in 1978 . ¿Which is older? a) Sitel is more older than Teleperformance b) Teleperformance is newer than sitel. c) Teleperformance is older than Sitel. d) Teleperformance is less old than Sitel. 24) Teleperformance is especialized in some areas. Which are? a) Teleperformance is not especialized in any areas b) Some are: video games, logistic, basic services, telecomunications and technology, medical attention c) Some are: Banking, technology, medical attention, basic services, love and romance issues 25) One of the objectives company is that the employee grown professionally and participate with the development of the company. This means that the company allows: a) That some employees grown professionally during their experience in the company. b) Company is as concerned for its employees as for its development. c) The company is not concerned about anyone or anything 26) What is the correct question to know the number of employees? a) Does Teleperformance have employees? b) How much employees does Teleperfomance have? c) How many employees does Teleperformance have? 27) Teleperformance is in 30 countries, while Sitel is in 27 countries. How can we tell which one is present in more countries? a) Sitel is bigger than Teleperformance b) Teleperfomance is in more countries than Sitel. c) Teleperformance is smaller than Sitel. 28) T/F In Nelson Hall's statistics, Sutherland ranks higher than the other contact centers. a) f -Sutherland ranks third. b) T- Sutherland is the leader. c) f-ranks fifth. d) f -There are no statistics. 29) Sutherland is the most important call centers company in Barranquilla. Is this sentence true or false? a) Sutherland haven't any site in Barranquilla. b) Sutherland has been the most important call centers company in Barranquilla. c) Sutherland was, but in Bogotá

Call Box

de
Imprimare
Încorporează

Clasament

Stilul vizual

Opţiuni

Comutare șablon

Restaurare activitate salvată automat: ?