Crisis management implies always having a contingency plan. Discuss the strategies that businesses such as travel agencies should adopt in order to get back to customers after the Covid pandemics. What measures would you take if you had a travel agency and you wanted to reattract customers these days?, How important to a company’s success is customer care? Think of examples in which companies make their customers feel valued and appreciated. Find examples of potential complaints that customers might have in the field of air transportation and explain how airline companies should handle such complaints/find compensation for damage etc., If you had the money to start your own business, what type of business would it be? Give details about the profile of your start-up, number of employees, necessity on the market and present potential opportunities and threats you might face..

Business 2nd year Writing set 2

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