1) John __________ (work) as a security officer this month. a) works b) is working 2) He usually __________ (monitor) airport surveillance every morning. a) monitors b) is monitoring 3) Sarah __________ (handle) passenger check-ins at the front desk every day. a) handles b) is handling 4) This month, the airport authority __________ (implement) new safety protocols. a) implements b) is implementing 5) This week, the company __________ (interview) new staff members for various airport jobs. a) interviews b) is interviewing 6) Customer service agents __________ (need) excellent communication skills to interact with travellers. a) need b) are needing 7) The technicians __________ (inspect) the aircraft before every flight. a) inspect b) are inspecting 8) At the moment, the manager __________ (discuss) scheduling issues with the team. a) discusses b) is discussing 9) Ground staff __________ (assist) passengers with boarding right now. a) assist b) are assisting 10) The airline __________ (provide) training sessions for new employees twice a year. a) provides b) is providing 11) Pilots usually __________ (check) all flight instruments before takeoff. a) check b) are checking 12) Today, the staff __________ (participate) in a safety drill. a) participate b) are participating 13) She __________ (speak) to a customer about their lost luggage at the moment. a) speaks b) is speaking 14) Engineers __________ (maintain) the aircraft engines regularly to ensure safety. a) maintain b) are maintaining

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