You have forgotten the name of the person you are talking to. Find out their name politely., You are late for a meeting. Explain why you are late. , You are in a city you are unfamiliar with and you have no cell service. You ask somebody for directions to the hotel., You are offered some food that you hate. Politely decline., The waiter in a restaurant has just given you the bill. You are sure it is much too high., You are at a cocktail party and the host/hostess has just handed you a glass of champagne. You do not drink alcohol., Your friend asks you if you have a preference between two types of cuisine (French or Italian) and you are ok with both., A friend / client invites you to the theatre, but you cannot attend because you have already accepted another invitation., Your friend has just received a promotion at work., You are at a party and a friend has proposed a toast., You have invited a friend to your house for dinner and s/he has asked if s/he can have another piece of cake., You've invited a friend to your house and when they arrive at your door, you want to make them feel welcome., Your friend asks you to go to a Chinese restaurant and you agree with their suggestion., You've phoned several restaurants to make a reservation for you and some friends, but they are all full this evening. Make an alternative suggestion to order take away., You've spilled wine on your friend at a party. Apologize..

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