You went up to your room and you got a double room instead of a twin room. You'd like to change it., There isn't any towels left in a spa area., After the cleaning service you still have your old towels and you'd like some clean ones., You need help with booking a taxi., You are checking out and you're asked to pay extra bills for some drinks at the bar but you have already paid for them at the bar., You arrived at the hotel and you'd like to change your room for a room with a view if possible., After the first night at a hotel you realised it's too noisy and you can't sleep at night. Make a complaint about it., Your AC started to make noise in the middle of the night., Get some information about possible time to attend the pool., You think you lost your sunglasses somewhere at the hotel. Speak to the receptionist., You'd like to know if spa is included into your stay or you'll have to pay extra., There's no kettle or teabags in the room. You'd like to have some. , You can't figure out how AC works. Call the reception and ask for help. , You left your room card and closed the door. You need a new room card now. , You'd like to have an extra pillow..

Hotel problems

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