a rep = a representative: presents products to clients, a holiday rep or a travel rep deals with issues between the travel agency and the local hotel, in IT = in information technology: installs computers, software and networks, mans a help desk and troubleshoots problems, maintains and orders technological tools, a CEO = a Chief Executive Officer: sets the agenda and strategy, makes final decisions, is a figurehead of a company, represents a company publicly, in R&D = in research and development: researches and develops new ideas, it may do experiments or surveys and build prototypes and testing products, a PA = a personal assistant: organises manager's diary, sets up meetings, makes travel arrangements, answer emails on manager's behalf, in admin: do administrative tasks such as inputting data, booking rooms and travel, processing orders or expenses, filing and maintaining databases, etc., in HR = in human resources: deals with contractual issues, manages recruitment and redundancy or sacking, advises managers on dealing with disciplinary issues,

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