- When was the last time you had to dial a new number? Who did you call?, - Who is the last person you texted? What did you say?, - Can you remember a time when you had to hang up on someone? Why?, - What is your favorite ringtone? Why do you like it?, - Do you always call back when you promise to call back?, - When was the last time you had to leave a message for someone? What did you say?, - Do you often check your voicemail? How many messages do you usually have?, -When was the last time you tried to call someone and the line was busy? Who was it?, - Do you prefer to swipe or press buttons on your phone? Why?, - What time does your alarm go off in the morning? Do you hit snooze?, - Have you ever been put on hold for a long time? How did you feel?, - Have you ever had a call cut off unexpectedly? What were you talking about?, - How reliable is your phone network? Do you have any issues with it?, - Are you in a monthly contract for your phone plan? Do you find it beneficial?, - Do you prefer a pay as you go plan or a contract? What are the advantages for you?.

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