1) It is stated in paragraph 1 that people come into conflict with each other because of their difference in ____. a) favorite movies b) favorite foods c) needs and wants d) insights and ideas 2) Which of the following is NOT mentioned as a cause of conflict at workplaces? a) simple misunderstandings b) small differences c) miscommunications d) deep personal relationships 3) The word "parties" in the passage most probably refers to ____. a) bosses b) managers c) employees d) colleagues 4) The word "insurmountable" in the passage mostly means ____. a) too much to be calculated b) too great to be overcome c) too big to be measured d) too many to be counted 5) According to the passage, people can solve their conflict at workplace by __. a) training and education b) realizing the potential of diversity c) working with one another d) keeping promise with each other 6) When did the tradition of gift-giving become popular all over the world? a) a long time ago b) thousands of years ago c) since the beginning of humans d) since the beginning of industrialization 7) Which of the following is NOT true about gift-giving customs? a) In France, wine is not considered a suitable gift for the hostess of a dinner party. b) In Sweden, it is not customary to bring some wine or flowers when you are invited to a dinner party. c) In Viet Nam, such things as scissors, knives and other sharp objects shouldn't be used as a gift. d) In Singapore, it is unacceptable to open the gift right in front of the giver. 8) The phrase “associated with" is closest in meaning to ____. a) connected with b) familiar with c) informed of d) similar to 9) The word “it" in paragraph 3 refer to ____. a) consideration b) manner c) gift d) culture 10) Which of the following is the main idea of paragraph 3? a) The people who are presented with gifts b) The traditions of giving and receiving gifts c) The occasions of giving and receiving gifts d) The manners of giving and receiving gifts 11) The best title of the passage could be ____. a) American Cultural Diversity b) American Ethical Minorities c) American Standards d) America as a Melting Pot 12) The word "norms" in the passage is closest in meaning to ____. a) examples b) rules c) data d) models 13) As discussed in the passage, which of the following may NOT be considered polite in American culture? a) Maintaining direct eye contacts while talking with others b) Negotiating in a very direct manner c) Keeping about half a meter away from others in normal conversation d) Touching others during the conversation with them 14) The word "party" in the passage almost means ____. a) staff b) presenter c) host d) negotiator 15) The phrase "bottom line" in the passage mostly means a) the required minimum b) the most important concern c) the key point to their success d) the minimum acceptable benefit 16) The word "assuming" in the passage is closest in meaning to ____. a) thinking b) saying c) arguing d) describing 17) The word "it" in the passage refers to ____. a) cultural diversity b) our country c) global economy d) this country 18) Which of the following is not stated as a benefit of having cultural diversity for America? a) New ways of thinking b) Negotiating skills c) Language skills d) New styles of arts 19) The author mentions the phrase "melting pot" to ____. a) describe a misassumption about American culture b) to explain why Americans prefer to serve garden salad c) to change Americans' viewpoints on their own culture d) to advise Americans on how to look at their culture 20) Which of the following best describes the author's attitude throughout the passage? a) Supportive of cultural diversity b) Reluctant to accept cultural diversity c) Underestimating the values of cultural diversity d) Taking pride in living in a diverse culture

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