a person who acts like a normal customer to check a shop's service - mystery shopper, to act or behave as if something is true, but it is not real - pretend, a person who buys goods or services from a shop or company - customer, people who work in a shop and help customers - shop assistant, small spaces in a shop where you can try on clothes - changing room, a line of people waiting for something (like a bus or to pay) - queue, working for only some of the usual working hours or days - checkout, a job where you work for only a few hours or days each week - part-time job, a job where you work for all the usual hours each week (usually 35-40 hours) - full-time job, perfect; the best possible - ideal, a business that collects information about what people want to buy - market research company, a collection of information kept on a computer - database, a second university qualification after a first degree - Master's degree, groups of shops (or restaurants) owned by one large company - chain stores, very large indoor buildings with many shops, cafés, etc. - shopping mall, large shops that sell many different things in separate sections. - department store, a business that helps people plan and book holidays. - travel agency, careful not to let people know what you are doing. - discreet, many different types of things. - variety, having a positive effect on a situation or people. - make a difference, A reduction in the usual price of something. - discount, smth or smb that / who gets you a little angry or unhappy = раздражающий - annoyed, things like lipstick and powder that people put on their faces - make-up, things for cleaning yourself, like soap and toothpaste - toiletries, a substance you put under your arms to stop bad smells - deodorant, abilities that you learn to do well, like driving or speaking a language - skills, parts of your character, like being kind or patient - qualities, things that are made to be sold (like electronics or clothes) = товарs - goods, выгодная покупка - bargain,

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