1) You received unclear instructions from your manager about a task. You must politely ask for clarification without sounding incompetent. 2) A colleague believes you agreed to deliver a report by tomorrow, but you actually said by the end of the week.You need to correct them politely and renegotiate the deadline.  3) During a meeting, someone summarizes your idea incorrectly and attributes a statement to you that you never made. You need to correct them respectfully without embarrassing them. 4) You need urgent help from a teammate who is already busy You must: acknowledge their workload. make the request politely, offer something in return (swap shifts, help later, etc.) 5) A team member sent a spreadsheet to the whole team with incorrect figures that could cause confusion with the client. You must correct the mistake politely without blaming them. 6) A colleague misunderstood your tone in a message and thought you were being rude, but you weren’t.You must explain the misunderstanding and repair the relationship. 7) You previously sent a message saying “I’ll send it later,” and now the person is insisting they need a specific time. You must give a precise timeframe and acknowledge the confusion. 8) Two colleagues are talking over each other in an online meeting.You need to interrupt politely to clarify roles, timing, or next steps. 9) You accidentally sent a message intended for one colleague to the entire team.It wasn’t inappropriate, but it could be misunderstood.You must clarify quickly and professionally.

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