Outline answers must start with a verb (doing word) eg having, using, True, False, Describe – outline and give an example/explanation, True, False, What command word is used here: Answering the telephone and taking messages., Identify, Outline, Describe, Explain, What command word is used here: Organising business trips by booking appropriate travel and accommodation for employees., Identify, Outline, Describe, Explain, What command word is used here: Patient, polite and organised, Identify, Outline, Describe, Explain, What command word is used here: Sending and receiving emails, Identify, Outline, Describe, Explain, What command word is used here: Good time management as a quality which means they can meet deadlines, Identify, Outline, Describe, Explain, What command word is used here: Maintaining or creating databases to keep staff & customer details/information, Identify, Outline, Describe, Explain, What command word is used here: Being tactful and discrete when dealing with sensitive and personal information, Identify, Outline, Describe, Explain, What command word is used here: Good communication skills which means they listen to instructions, Identify, Outline, Describe, Explain

Admin Assistant Command Words

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