1) Which of the following screenings would be recommended for a 65-year-old male who has a history of smoking? a) Colonoscopy b) Prediabetic testing c) Hepatitis C d) Abdominal aortic aneurysm 2) Which of the following is the purpose of evaluating the patient after an educational session? a) To determine if the material was correct b) To determine if the patient has a learning deficit c) To determine if the patient understood the information or skill d) To demonstrate correct evaluation techniques to the provider 3) Which of the following is the advised timeframe for patients aged 40 years and older to have mammogram screenings? a) Every 3 years b) Biannually c) Annually d) Every 5 years 4) Which of the following is the best resource to refer to a caretaker of an adult patient who can no longer care for themselves? a) Local hospitals b) Assisted living facilities c) Adult Day programs d) Long-term care facilities 5) Which of the following is the best way to assist a patient with finding resources for their specific needs? a) Schedule a visit with a social worker. b) Refer the patient to internet searches. c) Provide the patient with a screening questionnaire to return to the office. d) Maintain a list of local community resources. 6) Which of the following is the best method to instruct a patient on remembering to take their medication each day? a) Warn the patient they may not get better if they can’t remember to take their medication. b) Ask the patient to write their medication schedule on their calendar. c) Send a daily text to remind the patient to take their medications. d) Utilize medication boxes that are arranged for the week. 7) Which of the following is the main goal of a patient-centered medical home (PCMH)? a) Increase the needs of health care services b) Positively contribute to the revenue cycle c) Improve patient outcomes and reduce costs d) Decrease travel and time for the patient 8) Which of the following is the main reason for patient deficiencies during a transition of care? a) Insufficient financial resources b) Lack of communication c) Lack of family support d) Insufficient staffing 9) Listening to a medical assistant explain ways to decrease dietary intake of sodium is considered which of the following learning styles? a) Kinesthetic learning b) Auditory learning c) Visual learning d) Tactile learning 10) Which of the following preventative measures can a medical assistant use to educate a patient regarding communicable diseases? a) Covering a cough b) Sneezing into the air c) Washing hands only if soiled d) Avoid touching hand sanitizer bottles 11) Which of the following is a social determinant that can prevent a patient from meeting their needs? a) Adequate transportation b) Smoking c) Sickle cell anemia d) Weather or climate change 12) Which of the following can be a barrier when providing patient education? a) Visual impairment b) Color deficiency c) College-level education d) Self-employment 13) Regarding prescription medications, which of the following steps must be completed prior to a patient leaving the medical office? a) Verifying insurance coverage b) Verifying the patient’s pharmacy hours c) Inquire about the patient’s employment status d) Provide medication education 14) Which of the following might be a result of ineffective communication between medical providers during transition of care? a) Decreased medical costs b) Rehospitalization c) Greater availability of medical resources d) Optimal health care services 15) The physician has spoken with the patient regarding the health benefits of quitting smoking. The patient agrees to seek help. Which of the following actions should the medical assistant take? a) Ask the provider for a written referral. b) Share with the patient that a previous patient had success with a smoking-cessation gum. c) Provide the patient with several names and numbers to contact for smoking cessation support. d) Ask the patient to contact their insurance provider for a referral for smoking cessation. 16) When reviewing a 48-year-old female’s medical record prior to their annual wellness exam, the medical assistant sees they have not completed any preventive care screenings. Which of the following should be discussed with the patient during their appointment? a) Mammogram b) Prostate exam c) Chest x-ray d) Electrocardiogram 17) Which of the following forms of telehealth is a substitute for in-person visits? a) Store and forward telemedicine b) Live video c) Remote patient monitoring (RPM) d) Mobile health (mHealth) 18) Which of the following is a cultural factor that can affect a patient’s compliance with treatment? a) Beliefs related to food and diet b) Beliefs related to education c) Beliefs related to traditions d) Beliefs related to values 19) Which of the following immunizations should be given regularly during a lifetime? a) Influenza vaccine b) Hepatitis B vaccine c) Hepatitis A vaccine d) Varicella vaccine 20) Which of the following timelines is suggested for individuals to screen for colorectal cancer? a) Starting at age 40 years old b) Starting at age 45 years old c) Starting at age 40 only with family history d) Starting at age 45 only with family history

NHA: Patient Care Coordination and Education

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