Appraisal - Process that determines the value of property, or the extent of damage, usually performed by an impartial expert., Estimate - An assessment of the cost to repair your damaged property., Subrogation - The process by which you assign your insurance company the legal right to recover the amount of the loss from another party who is legally liable., Summons - A legal document prepared by the plaintiff and issued by a court that informs the defendant that they have been sued., Statutory Liens - MEDI-CAL, MEDICARE and Child Support, Collision - pays for damage to your car caused by an impact with another vehicle or object or a rollover, Comprehensive - pays for damage caused by hazards other than collision, such as fire, theft, explosion, windstorm, hail, water or contact with an animal., Mediation - A structured, confidential process in which a neutral third party assists disputing parties in working towards negotiating a settlement. The third party’s decision, unlike arbitration and adjudication, is not legally binding., Arbitration - A non-judicial legal procedure that happens outside of the courts where parties dispute in front of a natural arbitrator, Claim - Notice to an insurer that under the terms of a policy, a loss may be covered., Lawsuit - A legal proceeding between two parties in a court of law., Lien - Any official claim or change against property or funds for payment of a debt or an amount owed for services rendered.,

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