Cookie Policy
Effective date: 12 December 2025
This Cookie Policy explains what cookies are, how we use them on our website, and how you can control their use. Please read it together with our Privacy Policy.
1. What are cookies?
Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
2. Types of cookies we use
We use the following categories of cookies:
Essential cookies
These are required for the operation of our website. Without these cookies, our website will not work properly. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
These cookies are always active. You can switch them off in your browser settings, but you may not be able to access all or parts of our website.
Functional cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Analytics cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve how our website works, for example, by ensuring that users are finding what they are looking for easily.
Marketing cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. Some cookies may be placed by third parties that provide services on our website, such as analytics providers or advertising networks.
A full list of the cookies we use and their purposes is provided in the table below.
| Cookie name | Purpose | Lifespan |
|---|---|---|
| login9 | Authentication | 1 month ("remember me") or browser session |
| __RequestVerificationToken | Security to protect against CSRF attacks | Session |
| ARRAffinity | Binds a user's request to the server instance | Session |
| ARRAffinitySameSite | Binds a user's request to the server instance | Session |
| cc_cookie | Storing the user's cookie consent information | 1 year |
| licensetobeexpired | Serving a banner for licence renewal warnings | Session |
| device | Identifying the user's device in requests | 1 year |
| expt | A/B experiments | 1 year |
| referrer2 | Identifying how a user was acquired | 1 year |
3. Third-party cookies
Some cookies may be placed by third parties that provide services on our website, such as analytics providers or advertising networks.
4. How you can control cookies
You can choose which analytical, functionality, and targeting cookies we set by using our cookie consent banner or preference centre.
Default settings:
- Essential cookies - Always active
- Functional cookies - by default
- Analytics cookies - by default
- Marketing cookies - by default
You can also:
- Click "Reject All" in the cookie banner to refuse all non-essential cookies.
- Adjust your browser settings to block cookies or to alert you when cookies are set.
Please note: If you block all cookies (including essential cookies) you may not be able to access all or parts of our website.
5. Cookie duration
Except for essential cookies, all cookies will expire after seven years (unless you clear them earlier via your browser settings).
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Please check this policy regularly for updates.
Contact us
If you have questions about our use of cookies, contact us at: privacy@wordwall.net
