porter  - Person who helped the guests and carry their bags., front desk - the reception area in the hotel. , linen - Bed sheets, towels, and blankets., Complimentary - offered for free., Valet - The person who park the car at hotel., Key card - The card that used to open the doors., Tip - Small amount of money given to SB for services., Lobby - A big area near the entrance of the hotel., luggage trolley - Small vehicle with wheels used to carry bags.,

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