What kinds of things do you complain about?, When was the last time you complained about something?2), Have you ever written a letter or e-mail of complaint?3), Do you like complaining?4), What is your complaining style – polite or aggressive?5), Do you think complaining relieves stress?6), Have you ever got a better service after you’ve complained?7), Do men or women complain more?8), Do you have any complaints about English?9).

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