Clear - Be clear about what feedback you want to give and when, Owned - Feedback is your own perception and not 'the absolute truth'. Use 'I am' not 'you are' statements to deliver anything sensitive. , Regular - Feedback regularly rather than storing up feedback. , Balanced - Balance positive and negative feedback, Specific - Generalised feedback is not informative enough. Give specific examples to illustrate how opinions have been formed. ,

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