formal: polite style, complete sentences, formal linkers, such as 'furthermore', full forms, use of more impersonal phrases, e.g. X will be of interest, clearly states why the sender is writing, clearly signals new topics in each paragraph, "In my opinion", "In addition", exclamation marks are used less often, informal: use of contractions, use of more personal phrases, e.g. you will find X interesting..., "I think", "and another things/also/too", use of phrasal verbs, exclamation marks and informal expressions are common, can use emojis and abbreviations, short sentences,

INTERMEDIATE 1 - formal and informal email

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