Should you have any further questions, please do not hesitate to contact me., I am therefore requesting that you make necessary arrangements as soon as possible., I am writing to express my strong dissatisfaction concerning the behaviour of some employees., Otherwise we will have no choice but to seek legal advice., I demand that you give this matter your urgent attention., I am writing in response to your letter of complaint concerning the defective photocopier which you purchased on 5 December., We understand your disappointment and apologize for any inconvenience that this may have caused you., We can assure you that this was just a singular incident and it will not happen again., We are fully aware that this should have not occurred., I am writing to enquire about the most recent equipment your company manufactures., Would you be so kind as to send us your company catalogue which has details of all the products you manufacture?, We would be truly grateful if you had such an option., Your company has an impressive reputation in the industry, and we are convinced that you can deliver products of high standards.,

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