A reward of studying management - You will be able to manage yourself and your career, The rewards of practicing management - You can stretch your abilities and magnify your range , The management process goes in this order - Planning, Organizing, Leading, Controlling, What are the three types of managerial roles - Interpersonal, Informational, Decisional, How do managers spend their time  - Managers spend virtually all of their work time communicating with others, Interpersonal Roles  - Figurehead, Leader, and Liaison, Informational Roles - Monitor, Disseminator, and Spokesperson, Decisional Roles - Entrepreneur, Disturbance Handler, Resource Allocator, and Negotiator, Technical Skills is - The ability to perform a specific job , Conceptual Skills are - The ability to think analytically , Human Skills are - "soft skills", the ability to interact well with people, Where did Jeff Bezos start Amazon from - His basement, What do good managers create? - Value, What are the three types of organizations? - Nonprofit, Mutual-Benefit, and For-profit, Is there a difference in Functional Managers versus General Managers - Yes, What is the bottom level of the management pyramid? - Non Managerial Employees, What are the top managers job - To make long-term decisions, Middle managers jobs are to do what - To implement the policies and plans of the top managers above them, First line managers job - To make short-term decisions, Team leaders job - Responsible for facilitating team activities, Nonmanagerial employees job - They either work alone on tasks or with others on a variety of teams, Are managers always constantly yelling at people to do their jobs - No, they are always working though.,

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