1) the transfer, sharing, and exchange of ideas and knowledge between employees and the management a) Compensation b) Communication c) Behavior d) Motivation 2) What is the impact of communication on an organization? a) it helps to succeed and develop b) Many problems and misunderstandings c) Lack of politeness and commitment d) Low productivity and increased material losses 3) Which one is the benefit of effective communication? a) Waste of time b) Anxiety and depression c) Understanding organizational goals d) Multiple tasks and negative commentary 4) Is a framework that mentions how knowledge will be received and delivered during the learning session. a) Behavioral competencies b) Team work c) Flexibility d) Learning Theory 5) What is Learner? a)  Increase your knowledge b) training c) learn it 6) According to Gagne, what is most important in making effective instructional materials? a) Organization b) Learning Theory c) Instructional Theory d) Events 7) Below are some of the events in Gagne's 9 events of instruction Expect... a) gaining attention b) Providing answers c) Assessing performance d) Enhancing retention and transfer

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