1) What is the main problem the technician describes? a) The company doesn’t have enough technicians. b) The tools and equipment are outdated. c) The company has too many computers. 2) According to the text, what would happen if they had newer equipment? a) They’d finish repairs faster. b) They’d stop repairing computers. c) They’d lose more time. 3) What does the technician say about storage? a) If they had less space, they’d organize better. b) If they had more space, they’d organize parts properly. c) If they had more boxes, they’d lose more parts. 4) Why does downloading updates take a long time? a) Because the network is very fast. b) Because the technicians are slow. c) Because the network isn’t fast enough. 5) What is the general message of the text? a) Better equipment would improve their work. b) The team wants to quit their jobs. c) Old tools are better than new ones.

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