When you go grocery shopping, do you: a) Make a list of what you need b) Buy whatever looks good at the store, When shopping, do you: a) Avoid impulse purchases b) Make impulse purchases frequently c) Sometimes make impulse purchases, Have you ever returned an item because you weren't satisfied with it? a) Yes, frequently. b) Yes, occasionally. c) No, never, Do you take advantage of loyalty programs or reward systems when shopping? a) Yes, always. b) Sometimes. c) No, never  .

task 5a

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