Asking to speak to someone: Could I speak to ...?, Is Mr Jackson there, please?, Identifying the caller/person called: Could I have your name, please?, Who's calling, please?, Giving a reason for the call: I'm calling about..., I'm phoning to..., Saying the person is/isn't free: I'm sorry, but I'm busy at the moment., I'm afraid he's out of the office., Can I take a message?, Leaving a message: Could I leave a message?, Could you ask him/her to call me back?, Finishing: I'll give him/her the message., Thanks for your help/ for calling., Speak to you later/tomorrow.,

Business Result_PI_U2.3 Business communication

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