How does a waiter welcome customers? - Good evening , have you got a reservation?, How does a waiter check if customers wish an appetizer? - Would you like an aperitif?, What does a waiter say when there are no tables available at a restaurant? - I´m so sorry sir/madam, we’re fully booked tonight., How does the waiter present the menu? - Here is the menu., How does a waiter ask for customers to order? - Are you ready to order?, How does a waiter ask for customers to order drinks? - Would you like something to drink?, How can we check the customer’s order? - So that’s …., How can a waitress recommend a dish? - The grilled fish is very good and popular., How can we explain a dessert? - Tiramisu is a light cake with chocolate, biscuit, cream and marsala., A way to recommend a type of coffee is…. - If you like very strong coffee, try the espresso., Before taking the order for dessert the waitress says…. - Can I take your order for dessert?, What does a waiter ask to know if a customer wishes cheese? - Would you like to see the cheese tray?, How does the waiter verify the customer’s satisfaction? - Was everything all right, sir/madam?, If the bill is wrong the waitress says… - Excuse me, sir/madam. I’ll go and check., At the end the waiter says…. - We hope to see you again, sir/madam.,

M15 At the Restaurant - Customer Service

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