White-glove Experience - We’ll handle everything for you during your delivery. You don’t need to lift a finger. , Unlimited Smart 5Gᵀᴹ plan - $30 per month, and includes truly unlimited Smart 5Gᵀᴹ data, talk, and text with nationwide coverage., O-RAN - The next generation of Radio Access Networks., CPNI - 5 Point Verification information is required to verify, Do Not Contact Request - Remove me from the list. Stop sending me emails. Stop sending me text messages., Billing Timeline Day 120 - Deactivation & Phone number are returned to the carrier, Network Fraud & Unreasonable Use Violation - A customer can be either Suspended or Cancelled for a Terms & Conditions Violation., Motorola Edge+ - 4800mAh battery. 60MP Front Camera., Non-Fungible Tokens (NFT) - Used to represent items like photos, videos, audio, and other types of digital files., Payment Methods - Visa. MasterCard. American Express. Discover, 7 Day Return/Buyer’s Remorse - Tries Genesis and decides we are not the carrier for them., Engagement App - Members complete "Challenge Cards" in exchange for points., Member Status: 1000 Points - User receives a Genesis Tumbler, Influencer Status: 10,000 Points - User receives ear buds and a Non-fungible token (NFT), Pro Status: 40,000 Points - User receives Forte charging station, Founder Status: 100,000 Points - User receives a Genesis duffel, Authenticate or Verify Caller Flow - Can the member receive a call on the device associated with the account?, Order Support Flow - Escalate the request to Skills, Port Status Flow - Does the customer have the information we need to update on their Port Request?, Refund Request Flow - Is the member within the 7-Day Buyers Remorse period?, Do Not Contact (DNC) Requests Flow - Were you able to locate an existing record for the member?,

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