Appropriate: Speak clearly, Remember people's names, Pay attention, Use right volume, Dress appropriately, Offer help, Follow instructions, Use correct tone, Respond politely, Sit upright, Smile and make eye contact, Ask for help, Inappropriate: Sleep at computer, Look bored, Put feet on desk, Gaze out of window, Wear casual clothes, Argue with your manager, Say something offensive, Text all day, Hang up the phone, Shout gossip, Turn up late, Complain about work,

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