Speak up!: Communicating with the chair and other meeting attendees to ensure your notes are accurate and complete., Where possible, ask questions to clarify if you missed something (“Would you mind confirming that last point?”) or your connection drops out (“I’m afraid I didn’t catch that last part…”)., Look for opportunities to summarise key points (e.g. actions). This could be identifying appropriate moments to interrupt (“Sorry, do you mind if I just…”) or at defined moments agreed beforehand with the chair., If it is not possible to speak up during the meeting, and you need to clarify some details, reach out to the chair or attendees as appropriate, after the meeting, or access recordings, where available., Set up the environment: In order to take good notes, you need to hear and see clearly., In physical meetings, select the seat with the least distractions, preferably with your back to any windows and closest to the chair of your meeting., If online or working from home, find a quiet space, remove distracting devices, and close browser windows and apps to avoid updates and notifications., Ensure you have a comfortable workspace setup, with the correct display screen equipment (DSE) so that you can stay focused., Avoid error stress: Notes do not need to be grammatically correct: you can go back and edit after the meeting., Avoid getting distracted by spelling or grammar alerts when notetaking in a digital document by turning off checking tools or use a notetaking app that doesn’t include these., If needed, make use of lapses or tangents in discussion to quickly check the readability of notes., Keep it short: Notes should consist of key words or very short sentences. You do not need to record every word. (If verbatim minutes are required, then a recording is usually used for transcribing afterwards)., Develop a personal system for abbreviating, symbolising or coding information and attendees to help capture information quickly, particularly in fast-moving discussions., Listen for cues: Key words or phrases related to the information you are expected to capture (e.g. terms, places, names)., Repetition, as important information will usually be reiterated., Verbal signposts (“To sum up...”, “moving on to…”, “so, we agreed that…”) or phonological changes (e.g., change in volume or speed, emphasis) to help you follow changes in topic and conclusions., Non-verbal cues (e.g, facial expressions, gestures, posture changes) can also indicate a change in topic or indicate when a decision is made.,

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