Interlibrary Loan - to borrow materials from other libraries if the requested item is not available in their local library's collection., Copies Direct - An online service provided by the National Library of Australia that allows users to request copies of materials from the Library's collection., Catalogue - A system or database used by libraries to organize and provide access to information about their collections., Genealogy - The study and tracing of family ancestry and lineage through historical records, documents, and oral history., FAQ - Frequently Asked Questions — A list of common questions and their answers, usually provided to help people find information quickly.,

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