Organisational Structure - The framework that defines roles, responsibilities, and communication flow in an organisation., Hierarchical Structure - A structure with multiple levels of management, where employees report to a manager above them., Flat Structure - A structure with fewer levels of management, promoting direct communication., Matrix Structure - A structure where employees report to multiple managers for different projects or functions., Department - A specific unit within an organisation responsible for certain tasks, like Customer Service., Accountability - The obligation to take responsibility for specific tasks or outcomes., Communication Channels - The pathways through which information flows in an organisation., Collaboration - Teams working together across departments to achieve a common goal., Reporting Lines - The relationships that show who reports to whom within the organisation., Efficiency - The ability to complete tasks effectively with minimal waste of time or resources.,

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