LEAN mindset - Sets of principles that aim to maximize value for the customer while minimizing waste, Customer value - What the customer perceives as important and is willing to pay for, Value Stream - The entire set of activities or processes that are required to deliver a product or service to the customer, Flow - The smooth and uninterrupted movement of products, services, or information through the value stream, from the beginning of the process to the end., Pull - Work is initiated only when there is a demand for it, Strive for Perfection - The principle of continuously seeking ways to improve processes, products, and services,

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