A customer ordered a product three days ago, but it has not arrived yet. The customer is angry and wants an update., One employee gets excellent results but is rude to colleagues. The manager must decide how to handle the situation., One employee arrives 15–20 minutes late almost every day. Other team members have noticed it and think it is unfair., A team member is not meeting their targets. The manager has already spoken to them, but there has been no improvement., Two employees do not get along and often argue during meetings. Their conflict is affecting the whole team., A team member often ignores instructions and prefers to do things their own way. This sometimes causes mistakes., A previously productive employee seems tired and uninterested in work. Their performance has started to decline., Several employees have complained about one team member. They say this person is difficult to work with., The manager gives constructive feedback, but the employee becomes defensive and does not accept criticism., A new team member is struggling to learn the job. They ask many questions and need extra help from colleagues., An employee believes they deserve a promotion. However, the manager is not sure they are ready for more responsibility., One employee regularly submits work late. This creates problems for the rest of the team., Despite several training sessions, an employee keeps making the same errors. The manager needs to find a solution., A team member rarely updates others about their progress. As a result, colleagues do not know what is happening., An employee asks to work remotely several days a week. The manager is worried this may affect teamwork., An employee says they are unhappy with their role and are thinking about leaving the company., One team member keeps important information to themselves. Other employees cannot complete their tasks properly., During meetings, one employee talks too much and interrupts others. Some team members no longer want to share their ideas., A high-performing employee has been working overtime for several months. The manager is worried they may burn out., The company introduces a new process, but some employees do not want to use it. They prefer the old way of working., An employee is dealing with personal issues and seems distracted. Their work quality has started to suffer., One team member presents a successful project as their own work, even though several colleagues helped., Some employees spend a lot of time discussing colleagues instead of working. This is creating a negative atmosphere., A team member rarely speaks during meetings and avoids group discussions. The manager wants them to contribute more., The manager needs to tell an employee that their recent performance is not good enough. The manager wants to be honest but supportive., One employee gets excellent results but is rude to colleagues. The manager must decide how to handle the situation.

solving problems at work

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tackling problems at work
tackling problems at work
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Workplace issues (Free order)
Workplace issues (Free order)
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Good Work Skills or Bad Work Behaviour
Good Work Skills or Bad Work Behaviour
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Problems at work
Problems at work
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Work-life balance questions
Work-life balance questions
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Work-life balance / Questions
Work-life balance / Questions
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3.2 Give examples of what can cause conflict in a team working situation
3.2 Give examples of what can cause conflict in a team working situation
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Workplace Behaviour - Appropriate/Inappropriate
Workplace Behaviour - Appropriate/Inappropriate
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