1) When working on a ladder, it can be adversely affected by: a) The risk assessment b) The angle of use, ground condition c) The angle of use, ground condition and weather conditions d) The person, persons using it 2) What products other than low "E" glass is used to improve the "U" value of an IGU? ; a) Dessicant, spacer bar and sealant b) Butyl, spacer bar and sealant c) Liquid gas, spacer bar, and dessicant d) Argon Gas & warm edge spacer 3) Windows that have been removed from a job have been taken back to the yard and sorted into different skips, glass, timber, metal etc. What is the main reason for doing this? a) To help protect the general public from hazardous materials b) To save the company money c) To abide by the companies environmental policy of re cycling d) To make sure the skip is used properly 4) You have measured the size of the aperture and the size of the white PVCu window to be installed, to meet the required code of practice which of the following would be suitable to install to meet the recommended tolerance sizes? a) Aperture : 1220x1220, Window 1235x1235 b) Aperture ; 1810x1220, Window 1815x 1230 c) Aperture: 1220x1610, window 1230x 1620 d) Aperture 1810x1200 Window 1820x 1205 5) You are installing an aluminium window into an aperture, the window is 995mm wide, what size tolerance gap should there be on each side between the frame and the structure? a) 5mm b) 10mm c) 15mm d) 8mm 6) You are removing a timber frame and you noticed that the vertical DPC that was nailed to the back of the frame came away as you pulled the window out, should you: a) Remove it all, cut it away and dispose of it b) Remove that on the jambs but leave the head and cill in place c) Do nothing d) Replace it 7) Which of the following types of building would be exempt from having a trickle vent fitted under Building Regulations? a) Schools b) Houses built before 1950 c) Homes that are listed buildings d) Homes further North than Newcastle 8) If you were installing windows in a school, which fenestration market sector would this be classed as? a) Commercial b) Residential c) Public d) New build 9) What type of fixing should be used when fastening a frame to concrete a) Concrete screws b) Standard fixing plug and screw c) Self drill screws d) Fischer fixing and plug 10) Which of the following should spectacle wearers do with regards to eye protection? a) Wear safety glasses over their normal glasses b) Use edge and impact protection perscription glasses c) Do nothing, their own specs are suitable d) Wear a face mask 11) What is the internal horizontal part of a window called? a) Mullion b) Transom c) Midrail d) Muntin 12) How would you ensure the installation is fully complete and ready to handover to your customer? a) Site cleared, tools removed b) Site cleared, tools removed, all areas clean c) Site cleared and checked, installation checked d) Site cleared and checked, installation checked, customer has been educated how to use, clean and maintain the installed items 13) Under the Working Time Directive what is the maximum amount of hours that an employer can legally ask you you work? a) 48 b) 45 c) 40 d) 16 14) What is the chart in the image shown ? a) Heat loss chart b) Heat gain chart c) Level of security chart d) Energy efficiency rating 15) What must be offered with the manufacture of all products? a) A Guarantee b) A re fund policy c) A CE Mark d) A lifetime guarantee 16) Why should all accidents and occurrences of ill health caused by work be recorded? a) For insurance purposes b) To help with an investigation c) Its a legal requirement under RIDDOR d) It is a legal requirement under COSHH 17) You have installed the window to ensure it is central in the aperture and you have seen that the gap between the window and structure is 10mm on both sides. What action do you take? a) Fill the gap with foam, trim and seal b) Use small gap filler c) Fill the gap with a silicone backing rod and seal d) Trim with architrave and seal 18) What type of saw is commonly used to shape trims, architraves when finishing windows or doors ? a) Tennon saw b) Rip saw c) Japanese pull saw d) Fret saw 19) If a white PVCu window has been measured correctly, what is the recommended tolerance required all around the frame? a) 6mm b) 10mm c) 8mm d) 5mm 20) If you are working on a construction site what is the best method of storing glass? a) In the van b) In the stores yard c) In the brick yard d) In a suitable and safe place 21) Which type of glazing system is likeley to use a seperate bead and glazing gasket a) Timber b) Aluminium c) UPVC d) Steel 22) You arrive to remove an existing window, you make initial checks and note that there is a brick soldier course above the frame but can find no evidence of a supporting lintel, you should ? a) Have some 3x2 timber at hand to support the brickwork once the frame is removed b) Have bay pole jacks at hand ready to use c) Once the frame is removed get the new one in place as quickly as possibler d) Dont start to remove the frame, inform the customer that a lintel is required and inform your manager 23) When installing and positioning frames in an opening, where would you expect to use frame packers a) At the head only b) At fixing points and all around the frame c) At fixing points only d) along each jamb 24) You are tasked to remove a load bearing bay window, you should ? a) Use acrows and timbers to spread the load b) Use acrows inside and out c) Use acrows and timbers to spread the load and continue making checks during removal d) Use timbers horizontally and vertically, wedged on the internal cill to hold the load 25) Electrical equipment used on site meets compliance by a) Displaying proof it has been PAT tested b) Displaying proof to show its been checked by the user c) Displaying proof that it meets CE requirements d) Displaying proof that it meets part P requirements 26) You are removing a traditional, thin profiled metal casement window, in order to install a new timber or PVCu window frame, you will most likely have to cut back the: a) Internal plaster lines b) External brickwork c) Internal plaster lines and internal cill d) internal cill 27) If a window has opening restrictors fitted to opening sashes, who is responsible to ensure they operate correctly ? a) The installer b) The fabricator c) The supplier d) The team leader 28) Before removing an existing window or door, you should : a) Check everything against a survey report b) Check the frames, glass and other materials are at hand c) Check the structure d) Check the frames, glass and other materials are suitable, check sizes against the survey report, check the structural integrity 29) Employers promote Equality and Diversity at work by ? a) Allowing females to be employed b) Allowing ethnic minorities to be employed c) Treating all staff equally and fairly and identifying the differences in people d) Providing you with an E&D booklet 30) What is the best way to ensure the client can operate their newly installed windows and doors correctly on completion of an installation? a) Instruct and display how to use them, let them have a go at using them  b) Instruct and display how to use them c) Let then practice in using them d) Hand them an instruction booklet explaining the use 31) What types of accident need to be reported by the employer to the HSE ? a) Accidents resulting in overnight stays in hospital b) Penetrating injuries to the eye c) Accidents resulting in 7 or more days of sick leave from work d) all accidents and incidents e) Broken or fractured finger f) Broken or fractured limb ( leg, arm ) 32) What would you do if you found damage to the structure before you start work? a) Inform the team leader b) Inform the surveyor c) Inform the team leader, they will inform the customer and installations manager d) Do not start to remove items, inform the team leader who will inform the correct people 33) Your customer has asked you why the windows on the ground floor facing a pathway can only be opened part way and not fully. Your response would be? a) To prevent other people colliding with the opener in relation to building regs requirements of approved document K b) To restrict the air flow into the property c) For security reasons as per approved document Q d) So that children can open them 34) Which of the following must be issued to the client before the insurance backed guarantee is released? a) Product cleaning and maintenance requirements b) Energy efficiency certificates c) Details of the installation company d) Certificate of compliance with building regulations 35) What is meant by the term " hazard " a) Something with the potential to cause a risk b) Something with the potential to cause ill health c) Something with the potential to cause injury, harm or ill health  d) Something to cause injury 36) Reducing waste can include ? a) Taking care not to damage products, have a right first time attitude, only disposing of items that cant be recycled b) Only disposing of what cant be re-used c) Getting the customer to dispose of some of the waste d) Re using old trims, seals etc 37) Which of the following is classed as purge ventilation? a) Air that comes through a trickle vent b) Air that comes through an overglass vent c) Air that passes through a vent brick d) Air that passes through an open sash or door leaf 38) How do you recognise if an IGU is made up of safety glass ? a) it will tell you on the label b) Itv will be stamped in the spacer bar c) It will have been made up with warm edged spacer bar d) The glass will contain a stamp or indelible mark 39) When working on domestic installations, where is the safest place to store glass whilst the installation takes place a) In the property b) In the van or in a safe place identified on site arrival c) In the garage d) In the dining room 40) you have been asked to set up a mains powered circular saw, when un reeling the cable you notice the outer casing of the cable is split, bare wires are visible, you should ? a) Not use the item, report it to your supervisor, place back in the van with a "do not use label " b) Cover the spilt cable with insulation tape, plug it in and try it c) Do nothing as the system will have a circuit breaker d) Ensure the extension lead used has an RCD and has been PAT tested

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