1) Design thinking is a) a process that looks for creative and innovative solutions b) a way of thinking about design c) a way to separate "thinking" from "making" 2) Design thinking involves a) Searching, sketching, defining and creating  b) empathizing, defining, ideating, prototyping and testing c) Identifying, designing, prototyping and analysing 3) Design teams use design thinking to  a) build productive services b) identify solutions in pre-existing problems  c) tackle ill-defined/unknown problems

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