Sales clerk: Hi. Can I ____ you? Customer: I hope so. I bought this dress a week ago and would like to ____ it. Sales clerk: Okay. Was it the wrong ____ or colour? Customer: No. I just didn't like it when I tried it ____ at home. Your return ____ says that I can return a dress in good ____ up to ten days after buying it? Sales clerk: Yes, that's right. The dress looks fine. Would you like an ____? We have many other dresses in ____. Customer: No thanks. I would like to have a ____, please. Sales clerk: Okay. May I see the ____, please? Customer: Sure. Here it is. Sales clerk: You paid with a credit card? Could I see your credit ____, please? Customer: Sure, here it is. Sales clerk: I will credit your Mastercard account for the full ____. Could you please sign this receipt for the return? Customer: Sure.

Returning and exchanging clothes: Gap fill

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