Do you think good customer service is important for companies?, Can one good customer service story change a company’s image?, Do people often share customer service stories on social media?, Can customer service stories go viral very quickly?, Do you expect big companies to help customers more than small ones?, Should employees sometimes do more than their job requires?, Can small actions make customers very happy?, Do you think free service surprises customers?, Is it important for companies to care about customers’ feelings?, Can good customer service create loyal customers?, Can one employee make a big difference in a company?, Should companies help people in difficult situations?, Do you think kindness in business is important?, Would you like to work for a company that “goes the extra mile”?.

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