Do you like it when shop assistants ask if you need help?, Can too much help in a shop be annoying?, Do you prefer to look around a shop without being interrupted?, Should shop assistants respect a customer’s answer “I’m just looking”?, Can personal questions from shop assistants feel uncomfortable?, Do you think shop assistants sometimes try too hard to be friendly?, Is there a difference between being helpful and being intrusive?, Should customer service be different in different countries?, Do you feel more relaxed when shop assistants give you space?, Can bad customer service make you leave a shop without buying anything?, Do you think shop assistants are trained to ask many questions?, Should customer service focus more on listening than talking?, Can good customer service improve a customer’s mood?, Would you return to a shop where you felt uncomfortable with the service?.

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