Can you think of a situation when it was important to keep a cool head?, In what ways can someone be head and shoulders above others at school or work?, Do you agree that having a heart is essential? Can people be too emotional?, Why do some people become big-headed after success?, Are you good with numbers, or do you also have no head for figures?, When was the last time you gave someone a hand or asked for help?, What things never enter your head to do?, What’s the best way to get to the heart of the matter in a conflict?, Have you ever handed in your notice? What made you decide it was the right time?, Is there someone you really have to hand it to because of their skills or success? Why?, What kind of activities do you put your heart and soul into?, Do you know anyone who is clearly heading for disaster? What advice would you give them?

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