Her speech was very ___ for the team., motivating, He is very ____ and talks easily with guests., outgoing, A hotel manager must be ____in emergencies., quick-thinking, Running a hotel can feel ___because you’re “on stage” all day., theatrical, The housekeeper ____ today., phoned in sick, Managers make many___daily., administrative decisions, The meeting was___ by a phone call., interrupted, We need to___ the hotel’s service., evaluate, This brand is part of an international ____, chain of hotels, Managers should____ staff to do their best., encourage, ___regular feedback improves results., Giving staff, She spends most of her time on ___., administrative work, ___ measures helped increase profit., Cost-cutting.
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unit 8
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