What usually makes customers become irate? How should companies handle irate complaints?, Have you ever noticed someone giving furtive glances in public? What did you think they were hiding?, Do you think a convicted felon should be given a second chance to fully re-enter society? Why or why not?, Do you think having a plethora of choices makes life easier or more stressful? Can you give an example?, Is there any area of modern life where there is simply a plethora of information? How do you deal with it?, How do you personally deal with irate people without losing your temper?, How does the label felon affect a person’s identity, even after they have served their sentence?, Have you ever felt like a hapless victim of circumstances? What happened, and how did you react?, Do you think society tends to blame hapless individuals for their bad luck? Why?, In what situations is furtive behavior understandable, and when is it unacceptable?.

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