When was the last time you really needed someone to make an exception to a rule for you? What did you say?, Tell me about a time you weren't supposed to do something, but you did it anyway. What happened?, When was a time someone said, "You'd be doing me a huge favor" to you? Did you help them?, How do you usually ask for a big favor from a friend?, Describe a small thing a stranger did that really helped you out. How did you react?, Imagine you bought a faulty product without a receipt. What would you say to the shop assistant?, Have you ever had to ask to speak to a manager? Was it a positive or negative experience?, When you receive bad service, do you complain, or do you just say "thank you" and leave? Why?, How do you feel when someone says "You've been really helpful" to you? Does it motivate you to help more?, Is it easy or difficult for you to ask for help?, Think of someone you are grateful for. What huge favor did they do for you?, When is it most difficult to say "no" to a friend's request for a favor?, Could you think of a time when "strictly speaking" you were right in an argument, but you decided to let it go to keep the peace?, Can you describe your ideal manager or teacher? What qualities should they have?, Talk about a time you had a problem with a flight, hotel, or restaurant. How did you ask for help?, If you were given the wrong order at a café, how would you politely point it out?, Have you ever been in a situation abroad where you didn't know the rules? How did you communicate and solve the problem?, When you were a child, did your parents often make exceptions to rules for you?, How do you ask friends or family members for help with something difficult or inconvenient?, Think of a time a friend "really helped you out" in a big way. What did they do?

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