When a service is terrible, do you stay calm or become aggressive?, Are you direct with staff, or too shy to complain?, Do you lose your temper when you wait, or are you really patient?, Are you pleasant even when a product is bad — or is that fake?, Do you complain confidently, or do you avoid conflict?, Is being sensible better than being direct when you want a refund?, Do polite complaints work better than aggressive ones? Why?.

Leaderboard

Visual style

Options

Switch template

)
Continue editing: ?