Suitable for FORMAL written complaints, to express dissatisfaction, to raise a concern, to lodge a complaint, to take issue with, to fall short of expectations, unsatisfactory, inadequate, to follow up on an issue, to be overcharged, to hold someone accountable, to add insult to injury, to leave a bad taste in one’s mouth, to go from bad to worse, Suitable for INFORMAL spoken English / reviews, to be unhappy about, to be let down, not good enough, pretty disappointing, a complete disaster, 17. to be messed around, 18. to be ripped off, 19. to sort something out, 21. to brush off a complaint, 23. to cut corners, 28. to be left waiting around, 32. to be the last straw, 35. to be given the run-around

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