The process of making the most efficient use of an organization’s employees., Human resource management (HRM), A range of discrete tasks necessary to administer the human dimension of business activities., Personnel management, An employee is offered suitable alternative employment within the same business., Redeployment, An employee is dismissed because a job no longer exists., Redundancy, A way of working that allows employees to fit their working hours around their individual circumstances., Flexi-timee, The ability and willingness of people to move to jobs in different areas., Geographic mobility of labour, The ability and willingness of people to move to jobs in different occupations., Occupational mobility of labour, A labour market in which short-term contracts or freelance work are common, as opposed to permanent jobs, Gig economy, The power to control situations or the decisions and actions of others., Authority, The duty to complete a task and to be accountable for one’s actions., Responsibility, The passing down of authority through an organization., Delegation, The number of subordinates directly responsible to a manager., A span of control, The line of communication and authority existing within a business. Thus, a shop-floor worker reports to a supervisor, who is responsible to a departmental manager, and so on., The chain of command, A system under which an organization uses complex rules and procedures, which can cause slow decision-making and may reduce its efficiency., Bureaucracy, Managers hold the greatest decision-making power., Centralisation, Employees further down the organizational structure are given greater decision-making power., Decentralization, A reduction in the levels of hierarchy within an organizational structure., Delayering, The process of identifying, maintaining, and effectively using an organization’s resources of knowledge., Knowledge management, uses teams of employees with suitable skills drawn from across the normal departments to respond to the customers’ needs., A matrix organizational structure, used to visually represent the internal structure of an organization., Organizational charts, One in which most of the business’s activities are carried out by temporary teams who are assembled for the duration of a specific project., A project-based organization, Based on the use of data and employs a logical, rational approach to management and decision-making., Scientific management, Occurs when managers rely on their instinct and experience, rather than data, when making decisions and solving problems., Intuitive management, Planning, organizing, directing and controlling all or part of a business enterprise., Management, The functions of ruling, guiding, and inspiring other people within an organization in pursuit of agreed objectives., Leadership, Managers keep control of information and make major decisions alone., Autocratic leadership, A style in which managers take decisions in what they believe are the best interests of their subordinates., Paternalistic leadership, Information is shared and team members participate in decision-making., Democratic leadership, Managers allow subordinates freedom to make their own decisions., Laissez-faire leadership, A leader adjusts his or her type of leadership to best suit a particular situation or task., Situational leadership
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Human resources
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