Describe a serious conversation you had recently. What exactly did the other person say?, Talk about a disagreement you witnessed. How did each person explain their position?, Think of advice someone once gave you that you didn’t follow. What did they warn you about?, Recall feedback you received at work/studies. How was it phrased?, Describe a promise someone made to you. Did they keep it?, Report bad news politely., Report a refusal indirectly..

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