Occupancy, The percentage of available rooms that are occupied over a specific period., Front desk, A system module used for handling guest check-ins and check-outs., Property Management System, Software used to manage bookings,guest information,and daily hotel operations, Channel Manager, A tool that syncs room availability and rates across various online platforms ., Overbooking, A situation where more rooms have been sold than are actually available in the hotel., Booking Engine, An online application on a hotel's website that allows guests to book rooms directly., Tape Chart, A visual grid in the PMS showing the status and reservations of all rooms over time., Average Daily Rate, the average income per occupied room in a given period., Revenue Per Available Room, a key metric calculated by multiplying ADR by the occupancy rate., Night Audit, A daily process that ensures all financial transactions from the previous day are accurate., Housekeeping, A module for managing room cleaning statuses and tracking room readiness., Guest Profile, “A database record containing a guest's contact info, stay history, and preferences.", Inventory, The total number of rooms available for sale in a specific category on a specific date.
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