A nurse is interviewing a patient in the clinic., Closed-ended question, Open-ended question, Nonverbal communication, During the interview, the patient says: “I feel pain in my chest and I am scared.”, Objective data, Physical assessment, Subjective data, Before starting the interview, the nurse greets the patient, explains the purpose,, Introductory phase, Working phase, Closing phase, The nurse asks the patient: “When did your headache start?”, Therapeutic communication, Open-ended question, Closed-ended question, While listening to the patient, the nurse maintains eye contact,, Written communication, Nonverbal communication, Verbal communication, During the interview, the nurse collects health history,, Working phase, Closing phase, Introductory phase, At the end of the interview, the nurse summarizes the information,, Working phase, Opening phase, Summary and closing phase, The nurse measures the patient’s temperature and blood pressure., Patient feels tired, Blood pressure, Temperature.

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