Active Listening, Listening with full attention and engagement, focusing on both the speaker’s words and emotions without judging or interrupting., Passive Hearing, Hearing sounds without truly concentrating, often while distracted or thinking about something else., Paraphrasing, Restating what the speaker said in your own words to confirm understanding and show empathy., Open-ended Questions, Questions that cannot be answered with “Yes” or “No,” used to encourage deeper sharing and discussion., Sounding Board, A listener who lets the speaker talk freely instead of giving advice.

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